- Thu Jul 18, 2019 7:54 am
I know nothing of Android but, at the risk of teaching my Grandmother to suck eggs, have you tried what we in the iOS world call a "hard reset"? I carry this out whenever there is a suspected problem with my iPad and, whether there is or not, around once a month as a preventative measure.
I am assuming that there is an Android equivalent? I wouldn't know what the Android version would be but I'm sure someone knows. Or you could do an interwebbynettythingy search.
On iOS, you hold down the Power and Home buttons simultaneously and keep them held down until the Apple logo appears. First, there will be a black screen and then the appearance of the logo. It make take a few minutes for the logo to appear and it may take much longer than usual to reboot from there - panic thee not for all is indeed well and to be expected.
What is going on is that the device is performing many internal tests and checks and correcting those minor and non-fatal errors inevitable in any IT OS or system.
I assume that Android will have a similar "Hard Reset" and it would be worth trying that to see if that allows you to follow the link.
If it doesn't, then at least you know that the error is unlikely to be at your end.
Otiose Mountebank and Charlatan. In loving Memory of Sue, aka Her Ladyship: 21st September 1947 to 29th December 2007.